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his product (or that of the competition) can help him. Therefore, it is crucial that the salesperson is in close contact with the potential customer at this stage to present all the information they need and guide them to closing. of objections that have not yet been clarified and possible negotiation of values to ensure the best agreement between both parties. Furthermore, using persuasion techniques at this stage can help speed up the B2B sales process, which tends to take longer. 4. Decision If you've made it this far, congratulations! At this stage, the customer has decided on.
your solution and will close the deal, bringing you closer Phone Number List the goal. But don't forget that it's not over yet. Like everything in B2B sales, the decision process involves all the bureaucracy necessary to contract new services or products. Generation and signing of contracts, customer credit consultation, order invoicing. It is important that the commercial sector and the financial sector are well integrated at this time to ensure that the happiness of a new sale does not drown in an ocean of bureaucracy. Therefore, having tools or processes to speed up sales formalities are crucial at this stage. And the customer.

journey doesn’t end here either. After closing comes an equally important step: delivery. 5. Onboarding Although it is not as valued as it should be, this step is extremely important for the short and long-term success of your company. It is at this point in the sales process that the customer needs to be completely convinced that they made the best choice they could have made. For this, it is important that he sees all the solutions he was looking for when hiring. When this does not happen, there is a high chance that this buyer will stop hiring your service (churn) in a short time or, worse, will start to.
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