|
Are you willing to provide a large number of patients? Investing in patient management requires strategic considerations. What should be the practical application of patient management? To answer the point expressed by the author of the above topic, patient management must be done with the patient as the center. Whether you are a pharmaceutical company or a pharmacy, a doctor or a hospital, if your decision-making is based on your own interests, then patient management will not be possible. The value proposition changes from self-interest to serving patients. Change your mindset from drug sales to patient service.
Create a productization process based on patients’ resumes What does this sent Armenia WhatsApp Number ence mean? Begin the analysis from the patient's actual scenario, such as a drug purchase scenario in a pharmacy, describing the condition - doctor's diagnosis - indicator record - recommended medication - medication guidance - follow-up visit - continued medication. This is considered an application process scenario, so what should the doctor do in this scenario? Another example is patient registration - medical treatment - hospitalization - treatment - discharge - medication administration - follow-up tracking - continuous medication feedback.

This is also a process that can be standardized. But in these processes, patients must be able to clearly perceive what they need to do to get well, and how they need to cooperate to be healthy. The process must be clear and transparent. And provide effective feedback. Establish a feedback mechanism for effective collaboration Multiple parties collaborate to serve patients, and each has a good service process. The success rate of win-win and co-creation will be higher. For example, Internet companies have their own product expertise, pharmaceutical companies have their own offline team service personnel, and hospitals have expert doctors.
|
|